Shipments and Returns

FREE Ground Priority Shipping

We offer FREE USPS ground priority shipping for orders $60 and over.  This applies to orders shipped to U.S. continental states, Alaska, Puerto Rico, and Hawaii only. 

Shipping Time -- Most orders placed Sunday through Thursday will usually ship within 24-48 hours, provided the product ordered is in stock and delivery service is available. Orders placed on Fridays may not ship until the following Monday due to limited shipping availability on Saturdays.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by GigaWax Vaporizers LLC. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Express Mail Shipping is a expedited service from USPS. It does not expedite the processing of your order. All order are packed and shipped in the order they are received.

Returns/Refunds

All vaporizers and atomizers are not refundable unless DOA which in that case the Warranty will be applied.  All items must be in a new unopened condition in order to be returned for an exchange or refund.  There is a 7 day limit from the time of purchase. 

Fulfillment Errors

Requests to correct fulfillment mistakes that are made by GigaWax Vaporizers LLC. resulting in your receipt of incorrect or missing items in your order will be accepted for 7 days after the receipt of your order.
 
Requests for missing or incorrect items will not be accepted after 7 days from the date you have received your order.