GigaWax Vaporizers – 1 Year Warranty

We stand by our products 100% and provide a 1 year warranty on our G4:20-C™ and our EZ-Apply Coils™*.

* Warranty is applicable to unused EZ-Apply Coils™. Please test coil first without essential oils/wax and make sure the coil glows hot red to ensure it is in working order.  If it arrives defective, please return it to us unused and we will replace it with a brand new one.  We cannot accept used coils.

* Warranty is only valid if purchased from www.gigawax.com or an authorized retailer.  See Authorized Retailers for more info.

Email us at contact@gigawax.com from the email address from which you placed your order. You will receive a reply within 24-48 hours to schedule a replacement. Once we receive the item you purchased, please allow 5-7 days for processing.

If purchased from one of our authorized retailers, please keep your receipt as proof of purchase, as it will be required for replacement at no cost.

We recommend you purchase directly from www.gigawax.com or an Authorized Retailer to ensure you receive a genuine GigaWax Vaporizer G4:20-C™ pen.

* Warranty on collaborated G4:20-C™ are valid while supplies last.  If no more of the collaborated G4:20-C™ Vaporizers are available, it will be replaced with a GigaWax Vaporizer branded G4:20-C™.  You may chose any color that is available.

* Warranty only applies to initially purchased G4:20-C™.

* Warranty on Accessories only applies to initially purchased item.