GigaWax Vaporizers – 1 Year Zero Cost Warranty

We stand by our products 100% and provide a 1 year Zero Cost* warranty on all G4:20-C™G4:20-B™, Unused G4:20-C™ Cartridges and all unused EZ-Apply Coils™*.

* Zero Cost means we will replace your defective G4:20-C™ and/or G4:20-B™ at no cost to you up to 90 days from purchase.  After 90 days, shipping and handling fee of $10 will be required for a replacement. *

* PROOF OF PURCHASE REQUIRED ON ALL WARRANTY CLAIMS.

* Canadian orders are not eligible for the Zero Cost warranty and must cover all shipping costs for replacements.

* Warranty is applicable to unused EZ-Apply Coils™. Please test coil first without essential oils/wax and make sure the coil glows hot red to ensure it is in working order.  If it arrives defective, please return it to us unused and we will replace it with a brand new one.  We cannot accept used coils.

* Warranty is applicable to unused G4:20-B™ Cartridges. Please test cartridge first without essential oils and make sure the cartridge heats up to ensure it is in working order.  If it arrives defective, please send us a video of it not working and we will replace it with a brand new one.  We cannot accept used cartridge.

* Warranty is valid for all G4:20-Cs and G4:20-Bs purchased.  We cover all components and any unused G2 Coils and Cartridges for a year from the purchase date.  Proof of purchase is required.  

Email us at contact@gigawax.com from the email address from which you placed your order. You will receive a reply within 24-48 hours to schedule a replacement. Once we receive the item you purchased, please allow 5-7 days for processing.

If purchased from one of our authorized retailers, please keep your receipt as proof of purchase, as it will be required for replacement at no cost.

We recommend you purchase directly from www.gigawax.com or an Authorized Retailer to ensure you receive a genuine GigaWax Vaporizer G4:20-C™ pen.

* Warranty on collaborated G4:20-C™ are valid while supplies last.  If no more of the collaborated G4:20-C™ Vaporizers are available, it will be replaced with a GigaWax Vaporizer branded G4:20-C™.  You may chose any color that is available.

* Warranty for Current Owners of G4:20-C™ will receive the Second Generation G4:20-C in any color that is available.

* Warranty applies to current and all consecutive G4:20-C™s and G4:20-B™s.

* Warranty on Accessories applies to current and all consecutive accessories.